Before resetting the Sky Q Replacement Remote please take the following into account:
If you have ever sent in your remote control to our Upgrade Service for an update, these codes will be erased as well. In that case, it is highly advised not to perform a factory reset.
To reset your remote to the manufacturer's setting please use the following procedure:
- Hold the STB or TV POWER key down until the LED blinks once and then twice.
- Enter code 981, the LED will blink four times in total.
The remote is now reset to factory default settings. You can now setup your remote again.
