Universal remotes: The Find your Setup Code Tool indicates that the code for my device is not in the memory of my remote, what do I need to do?

To resolve this problem we can offer you the following two solutions:

1. Learning feature
2. Upgrade service



1. LEARNING FEATURE: Your One For All remote is capable of copying functions straight from the original remote control that came with your device. To use the learning feature, please refer to the user manual of your One For All remote control or read the related articles in our online knowledge base.

2. UPGRADE SERVICE: Because of the quick changing technology we can’t always ensure that the latest codes will be stored in the memory of your One For All remote. Some codes will be created after the release of the remote or the memory of the remote is limited, so that we choose only the most popular codes. To ensure a working remote we offer the upgrade service, which is free of charge (for both upgrade and postage back) within the first year of purchasing your One For All remote, provided you still have the proof of purchase.

If your remote has been purchased more than 1 year ago, or if you do not have the proof of purchase anymore, the upgrade service is still possible for an additional fee. If you would like to make use of this service, then you need to send in your One For All remote control and our technicians will program the missing code for you.

However we advise you to contact your local support on the following website: https://www.oneforall.com/support/universal-remotes.
Scroll down and click on the flag of your country to contact our local support team.


Related articles:

URC2981: The Find your Setup Code Tool indicates that the code for my device is not in the memory of my remote, what do I need to do?

URC6430, URC6440: The Find your Setup Code Tool indicates that the code for my device is not in the memory of my remote, what do I need to do?

URC7110, URC7120, URC7130: The Find your Setup Code Tool indicates that the code for my device is not in the memory of my remote, what do I need to do?

URC7955, URC7980: The Find your Setup Code Tool indicates that the code for my device is not in the memory of my remote, what do I need to do?